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Palinode Pursues Authorized Motion Towards Competitor Provana and Former Buyer Plaza Providers for Misappropriation of Commerce Secrets and techniques

Palinode, a number one supplier of credit score dispute decision expertise, has taken authorized motion...

Palinode, a number one supplier of credit score dispute decision expertise, has taken authorized motion towards competing software program firm Provana and a former buyer, Plaza Providers, for misappropriation of commerce secrets and techniques. Palinode is searching for damages and a everlasting injunction arising from Provana’s scheme to, through Plaza Providers, unlawfully entry commerce secrets and techniques and confidential info relating to Palinode’s Sonnet software program.

(Picture : Dalton Company)

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“This misappropriation of Palinode’s mental property, which we see as theft, is inflicting hurt and confusion within the market,” stated Palinode President and CEO Joe Storey. “We spent thousands and thousands of {dollars} and lots of 1000’s of hours creating and defending the Sonnet platform. It is a superior product that Provana desperately wished to entry, however we have been in a position to uncover what they did. The authorized motion we’re taking is a David-and-Goliath battle towards a multinational software program firm, however we’re decided to guard our useful mental property.”  
Palinode asserts that Provana used illegal entry to find out how Sonnet works and quickly develop rival software program to attempt to meet up with Palinode. In doing so, Provana competed unfairly in its efforts to license the rival software program to Palinode’s present and potential prospects, damaging Palinode.   
Provana is a U.S. and Indian firm with ties to Plaza Providers, an Atlanta-based collections company. In response to the lawsuit, Plaza was a Palinode buyer earlier than a whistleblower admitted to Palinode that Provana was pushing them to offer info to Provana about Sonnet, and Palinode discovered that Provana had been accessing Sonnet. Plaza had signed an settlement with Palinode that barred third-party entry to Sonnet and prohibited disclosure of Palinode’s commerce secrets and techniques and confidential info. Palinode asserts that Provana induced Plaza to breach that settlement by permitting a Provana worker to entry Sonnet, posing as a Plaza worker, then Provana had a number of members of its growth workforce entry and research Sonnet, after which it rapidly produced competing software program. 
“We took all the correct precautions when it comes to insurance policies, procedures and expertise to protect the mental property in our Sonnet platform,” added Storey. “Nevertheless, granting customer-level entry to Plaza Providers was ample for them to enormously help Provana in creating its competing product.”  
Sonnet is a platform that simplifies credit score dispute investigations, integrating with a buyer’s e-OSCAR dispute workflows to extend productiveness, keep compliance, and, in the end, obtain environment friendly decision. Sonnet helps knowledge furnishers meet Client Monetary Safety Bureau (CFPB) laws to show a “cheap investigation” and reply to every dispute inside 30 days.  
Prospects and potential prospects with any questions concerning the Sonnet platform are inspired to contact Palinode at 866-821-4484 or [email protected]  
Civil Motion No. 1:21-cv-01378-MN-SRF (D. Del.) 
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